Shift Reports
End-of-shift reporting for staff members
Overview
Shift reports are a critical part of the daily operational flow at Danvas. Staff members submit these reports at the end of their shifts to capture sales data, operational ratings, and qualitative feedback.
Filing a Shift Report
At the end of your shift, follow these steps to file your report:
- Navigate to Reports → Shift Report.
- Select your Location and Shift (Morning, Afternoon, or Evening).
- Enter your Actual Sales and compare them against your Goal Sales.
- Rate the performance of the shift for:
- Front of House (FOH)
- Back of House (BOH)
- Support Staff
- Management
- Enter any Incident Notes if issues occurred.
- Share what could have been 1% better during the shift.
- Nominate a colleague for Hero of the Shift.
- Attach any relevant photos or media.
- Submit your report.
Once submitted, your report will be visible to management and a summary will be sent to the team Slack channel.
Hero of the Shift
The Hero of the Shift is a way to recognize outstanding performance. When you nominate a colleague, they receive a mention on the team board. Staff members with multiple mentions each week are recognized as Weekly MVPs.
Slack Integration
When you submit a shift report, the following information is shared with your team on Slack:
- Sales performance summary.
- Shift ratings visualization.
- Key notes and your "1% better" suggestion.
- Your Hero of the Shift nomination.