DashboardSupportWelcome

👤 USER DOCS

Getting Started

Daily Operations

Shift Workspace & TasksPre-Shift SetupLine-Up CardsShift ReportsForms

Staff & Locations

Staff SchedulingManaging Locations

Oversight

Manager ReportsAnalyticsPre-Shift & Compliance

Incidents & Feedback

Incident ReportingAnonymous FeedbackMessages & Announcements

AI & Settings

AI ChatgearApp Settings

Administration

Dashboard & OnboardingAdmin

⚙️ DEVELOPER DOCS

Getting Started

Getting StartedDevelopmentDeployment Guide

Architecture

Architecture OverviewData FlowArchitecture Decision Records

Core Domain

Core DomainDatabase ReferenceLocations DomainAuth & RBACScheduling DomainReports DomainIncidents DomainNotifications DomainAudit Log & OptimizationDesign Audit Findings

Frontend

Frontend ArchitectureFormsLoading SkeletonsComponentsPWA & NotificationsimageScreenshots

API Reference

API Reference

Endpoints

POS Sales APIOptimization Data APISchedule Shifts APIEmployee Export APIReports APIIncidents APIAI Chat APIPush Notifications APIWebhooks APICron API

Contributing

ContributingcodeCode Examples

Security

Security & Compliance
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Manager Reports

Daily operational summaries and employee reviews for managers

Overview

Manager reports provide a comprehensive summary of the day's operations. Managers use these reports to document sales performance, shift quality, and provide detailed performance reviews for staff members.

Filing a Manager Report

Managers should file a report for each location they oversee at the end of each operational day.

  1. Navigate to Reports → Manager Report.
  2. Select the Location, Date, and Shift.
  3. Enter the Total Sales for the period.
  4. Rate the operational performance (FOH, BOH, Support).
  5. Provide detailed notes for:
    • Front of House observations.
    • Back of House observations.
    • Customer Feedback collected.
    • Optimization opportunities discovered.
  6. Share your "1% better" suggestion for the location.
  7. Employee Reviews: Add performance notes for specific staff members.
  8. Attach operational photos if necessary.
  9. Publish the report or save as a Draft.

Published reports are immediately visible to the leadership team and shared via the management Slack channel.

Employee Reviews

The Employee Review section allows managers to provide specific, actionable feedback for staff members. These reviews include:

  • Employee Name and Role.
  • Detailed review text.
  • Optional photo of the employee or their work.

Drafts and Publishing

Managers can save their work as a draft if they need to collect more information before finalizing.

  • Drafts: Only visible to the authoring manager.
  • Published: Finalized reports shared with the organization.

Managing Locations

Setting up and managing multiple restaurant sites

Analytics

Organization-wide metrics and performance dashboards

On this page

OverviewFiling a Manager ReportEmployee ReviewsDrafts and PublishingRelated

Related

Shift Reports

Incident Reporting

Technical: Reports Domain